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FAQs

Questions, answered

Everything you might want to know before your first visit. Can't find your answer? Call us or send a message and we'll be glad to help.

Booking & your visit

Contact & directions
  • How do I book an appointment?

    Book online any time through our Jane booking page, where you can choose your treatment, practitioner and time. If you'd rather talk to someone, call us at (631) 464-6408.

  • Where are you located?

    We're at 459 S Wellwood Ave in Lindenhurst, NY 11757, inside the same space as Giambo Family Chiropractic.

  • What are your hours?

    Monday 4–8 PM; Tuesday and Wednesday 10 AM–1 PM and 3–7 PM; Thursday and Saturday 10 AM–2 PM. We're closed Friday and Sunday. The most up-to-date availability is always on our booking page.

  • How should I prepare for my first appointment?

    Wear loose, comfortable clothing. Avoid a heavy meal right before your session, but don't come on an empty stomach either. Stay hydrated, and bring a list of any medications or supplements you take.

  • Do you accept insurance?

    Our 50-minute Medical Massage is an insurance-based service, with a copay that depends on your policy. For questions about coverage, please call us before booking.

  • Do you offer gift cards?

    Yes. Gift cards can be purchased online through our Jane booking page.

  • What exactly is acupuncture?

    Acupuncture is a Traditional Chinese Medicine technique in which very thin needles are placed at specific points on the body to balance the body's energy, called Qi (pronounced "chee"), and support healing and well-being.

  • How long is the first acupuncture visit, and why is it longer?

    Your initial acupuncture visit is 60 minutes. It includes a comprehensive consultation about your health concerns, goals and history, followed by your first treatment tailored to your needs. Follow-up visits are 45 minutes and build on that first session.

  • Does acupuncture hurt?

    Most clients describe the sensation as a mild tingling or a slight pinch. Treatment is gentle and comfortable, even if it's your very first time.

  • Is acupuncture safe?

    Safety comes first at Caldera Wellness. We use only sterilized, single-use needles, and treatment is provided by a New York State Licensed Acupuncturist.

  • How soon can I expect results?

    Many clients feel relaxed right after a session. The number of sessions needed for a specific concern varies from person to person, so we'll talk through your goals and set expectations together.

  • Can acupuncture help with stress and anxiety?

    Acupuncture can promote relaxation and help manage stress and anxiety. Many clients tell us they notice a calmer mood after their sessions.

  • Can I combine acupuncture with my current medications or treatments?

    Generally, acupuncture can complement other treatments. Please share your complete health history during your initial consultation so your treatment can be tailored to your needs and conditions.

Massage therapy

About massage therapy
  • What is a Swedish massage?

    A classic relaxation massage using long gliding strokes, kneading and gentle stretching to relax the whole body, improve circulation and ease muscle tension. Choose 50 or 80 minutes.

  • Can I choose the pressure of my massage?

    Absolutely. Choose light, medium or firm pressure to match your comfort and therapeutic needs, and let your therapist know if you'd like to adjust at any time.

  • Is prenatal massage safe at every stage of pregnancy?

    Our prenatal massage is designed specifically for expecting mothers. We recommend checking with your healthcare provider before booking, especially during your first trimester.

  • What is medical massage?

    Medical massage is a 50-minute, insurance-based treatment focused on a specific diagnosis, health condition or area of pain. It begins with an assessment, followed by targeted massage. Your copay depends on your insurance policy.

  • How often should I get a massage?

    It depends on your needs. Some people benefit from weekly sessions, while others find a monthly massage is enough. Your therapist can recommend a rhythm that suits you.

  • Are your therapists licensed?

    Yes. Both of our massage therapists, Brianna Del Vecchio and Dianne D'Andrea, are New York State Licensed Massage Therapists.

  • Are there conditions where massage isn't advised?

    Certain conditions, such as acute injuries, infections or specific medical conditions, may mean massage isn't right for you. Check with your healthcare provider, and tell your therapist about any health concerns before your session.

Cupping therapy

About cupping therapy
  • What is cupping therapy, and how does it work?

    Cupping places suction cups on targeted areas of the body to encourage blood flow, ease muscle tension and support relaxation. At Caldera Wellness it's paired with a focused massage in a 25-minute session.

  • Can I add cupping to my massage?

    Cupping can be integrated into a 50- or 80-minute massage when your therapist recommends it for your body's needs. Just ask at your appointment.

Ready when you are.

Pick a time that suits you on our online booking page.

Book an Appointment (opens our booking site in a new tab)

Begin your journey

Your calm is waiting

Book online in about a minute, or call us with any questions. We look forward to welcoming you.

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